Create a business case for establishing a Dundee Tram System

Project Management Leadership and Skills: Planning and Control – Individual Assignment
Title: Create a business case for establishing a Dundee Tram System
Summary: This is an individual assignment where you are responsible for creating a detailed
YOUR BRIEF You have recently been appointed by the Dundee City Council who is seeking to develop a tram system of its own but they have concerns over the problems that Edinburgh had with their tram project. Your assignment is to write a report on the prospective Dundee tram system as a project – considering what is likely to go well and what not so well. Your report should therefore focus on the project management aspects including the key risks e.g. loss of money and overrunning its schedule and not meeting the performance requirements expected from an infrastructure project of this type.
Part A: Project Plan Presentation notes and slides
Part B: Main report Part A (20%) involves preparing the presentation of your business case and project plan as detailed in the assignment brief below. Part B (80%) involves the creation of a detailed business case, project plan, and schedule, and discussion of other relevant issues.
More detail on the assignment requirements is provided in the project brief that follows – continue reading!

and unique business case, including a project plan, for the project described in the following pages. Your assignment will be in two parts. Submission deadline: August th 2016 Submission modality: Electronically through RKC’s OnlineCampus Please include Part A in the same document as Part B. Word Limit: 3000 +/- 10%
Project Management Leadership and Skills: Planning and Control – Individual Assignment
The assignment contains information from news and other sources. We have sought to make this as close as possible to a live project brief. You may wish to conduct relevant research but please do not contact anyone involved without first contacting your module tutor.
A new trams project
Edinburgh Trams is a tramway in Edinburgh, Scotland, operated by Transport for Edinburgh. It is a 14-kilometre (8.7 mi) line between York Place in New Town and Edinburgh Airport, with 15 stops. Construction began in June 2008, but after encountering a number of delays it did not open until 31 May 2014. The scheme had an initial estimated cost of £375 million in 2003, but by May 2008, when contracts were signed, the cost had risen to £521 million. After extra interest payments are factored in, the final cost is expected to top £1 billion.
Part A (20% of assignment mark) Preparation of a PowerPoint presentation of your business case and project. You are required to prepare the slides along with associated written notes for submission with Part B. Part B (80% of assignment mark) Produce a detailed business case and project plan, and any recommendations to the Project Board that you consider appropriate. You may want to use some of the sub-headings below, but that is entirely up to you: this is not a template. • Introduction o Identify the major planning problems with the Edinburgh Tram System and suggest how project management techniques might have helped to mitigate these problems for the Dundee project. • Project objectives • Performance Measurement/ Management of quality • Stakeholder analysis • Activities to be carried out and scheduling including any milestones: your project plan must include a schedule created with Microsoft Project (MSP) or equivalent. • Resources to be used including project budget • Constraints and Risks • Communications to be used • Include a bibliography of your sources.
In addition please discuss the following in your report: • Possible success/ failure factors for this project • Considerations concerning future operations
Project Management Leadership and Skills: Planning and Control – Individual Assignment
One Word file to include your business case/ project plan (maximum length 3000 words)
Weighting for task B: 80%. Please note that you are being assessed on your understanding of Project Management and not the discovery of the ‘correct answer’. The marking scheme is provided below.
MARKING SHEME Criterion Marks Use of theory 30 Examples 30 Quality of argument 10 Reference to course ideas 10 Citation and References 10 Conclusions 10
You will also need to take the following into account when completing your assignment:  Quality of executive summary (does it give a brief complete summary of your paper for an executive to read?)  Allocation of credit and sources used (have I included references and citations to the material I have used?)  Clarity of argument and integration of different components of the report  Overall report presentation including spelling and grammar  Word processed (letter size 12, times new roman, 1.5 space), fully referenced (Harvard Referencing System)
Please remember that marks for the assignment will also be awarded in relation to presentation and structure, and aspects such as use of examples, figures, tables, illustrations and statistics that indicate wider/independent reading.
You are required to follow the University’s regulations regarding plagiarism and citing sources and references used. Assignments may not be submitted late. Marking penalties for late submission will follow the University regulations for PMC and late submission. Lecturers are not able to give extensions.
This assignment is worth 50% of the total mark for the Project Management Leadership and Skills module. The other 50% will be assessed by an individual final assignment at the end of the module. Module learning outcomes covered by this assignment 1. Apply knowledge of the theory and practice of project planning and control and the use of Project Management methods and techniques. 2. Demonstrate a sound understanding of the importance of Project Management in the development and maintenance of sustainable and global organisations operating in complex market environments 3. Develop knowledge and application of the techniques of estimating, forecasting and resource management 4. Work independently and with others in analysing and presenting solutions to Project Management planning, control and process problems. 5. Communicate effectively through a variety of media to different audiences. 6. Make decisions in complex and unpredictable situations using tools and techniques appropriate to the module. 7. Use terminology associated with the subject area accurately and in a way which demonstrates sophisticated knowledge and understanding.
Project Management Leadership and Skills: Planning and Control – Individual Assignment
Criterion / Mark range
90-100 80-89 70-79 60-69 50-59 40-49 0-39
Overall level (indicative – not for grading)
Standard comparable to journal publication
Standard comparable to conference paper publication
Distinctive work for Masters level
Merit work for Masters level
Acceptable for Masters Below Masters pass standard
Significantly below Masters pass standard
Scope Outstanding clarity of focus, includes what is important, and excludes irrelevant issues.
Excellent clarity of focus, boundaries set with no significant omissions or unnecessary issues.
Clear focus. Very good setting of boundaries includes most of what is relevant.
Clear scope and focus, with some omissions or unnecessary issues.
Scope evident and satisfactory but with some omissions and unnecessary issues.
Poorly scoped, with significant omissions and unnecessary issues.
Little or no scope or focus evident.
Understanding of subject matter
Outstanding with critical awareness of relevance of issues. Outstanding expression of ideas.
Excellent with critical awareness of relevance of issues. Excellent expression of ideas.
Very good with critical awareness of relevance of issues. Outstanding expression of ideas.
Good with some awareness of relevance of issues. Ideas are expressed, with some limitation.
Basic with limited awareness of relevance of issues. Limited expression of ideas.
Poor with little awareness of relevance of issues
Little or no understanding of subject matter is demonstrated.
Comprehensive literature review. Evaluation and synthesis of source material to produce an outstanding contribution.
Excellent independent secondary research. Sources are evaluated and synthesized to produce an excellent contribution.
Very good independent secondary research. Sources are evaluated and synthesized to produce a very good contribution.
Good secondary research to extend taught materials. Evidence of evaluation of sources, with some deficiencies in choice and synthesis.
Limited secondary research to extend taught materials. Limited evaluation of sources, deficiencies in choice and synthesis.
Little or no extension of taught materials. Poor choice and synthesis of materials.
Poor use of taught materials. No synthesis.
Critical analysis based on evidence
Standard of critical analysis – showing questioning of sources, understanding of bias, independence of thought
Excellent standard of critical analysis – excellence in questioning of sources, understanding of bias, independence of thought
A very good standard of critical analysis. Sources are questioned appropriately, and a very good understanding of bias, showing independence of thought
Critical analysis with some questioning of sources, understanding of bias, independence of thought.
Analysis evident but uncritical. Sources are not always questioned, with limited independence of thought.
Little or no analysis.
No valid analysis.
Structure of argument, leading to conclusion
Well-structured, compelling and persuasive argument that leads to a valuable contribution to the field of study, paving the way for future work.
Argument has excellent structure and persuasiveness, leading to very significant insights and relevant future work.
Well-structured and persuasive argument Insightful conclusion draws together key issues and possible future work.
Structured and fairly convincing argument leads to conclusion that summarises key issues.
Argument has some structure and development towards conclusion with limitations in summary of issues.
Argument is unstructured, no recognizable conclusion.
No evidence of argument or conclusion.

Economic Conditions Applied to Lone Star National Bank

SW Graduate School of Banking Southern Methodist University P.O. Box 750214  Dallas, TX 75275-0214 (214)768-2991  fax (214) 768-2992 
We recommend that you look over the Second Problem, “EVALUATION OF CURRENT BANK PERFORMANCE AND PLANNING THE FUTURE,” which is due December 1, 2016, before completing this assignment. You will notice that this problem and the second Junior problem are related. This is by design; it is not a mistake.
General Introduction: Please read It is imperative that you read all of these instructions, especially the Points of Consideration, before you begin. You will save yourself a lot of time and significantly improve your grade on the paper. All too often, those who receive a grade below what they expected just did not follow these instructions, especially those related to format. A couple of points to consider before you get started:
 Copy and pasting chunks of text off various websites is plagiarism. Plagiarism is actually pretty easy to detect with today’s modern paper search systems. Just don’t do it, it will result in a grade of zero or worse. Cite your sources and give credit where is due.
 All direct quotes should be put in quotations marks or set off in italics and footnoted. The use of direct quotes should be limited and only used to make a relevant point. Generally speaking, most papers should have less than 2 or 3 direct quotes.
 The style guide is VERY specific about how tables are to be formatted and how the paper should be laid out. Every year, there many who just ignored the style guide entirely and are upset later when the grade is not what they were expecting.
 Read over your paper before you turn it in, or get someone to read over it for you. If the grammar is so bad that it hinders the graders understanding of what the paper is trying to say, then the paper will receive a low mark.
 Don’t just “throw” in a graph or table for no apparent reason. Make sure they have a purpose in the paper, are explained in the body of the paper and aren’t just there to “bulk” up the paper’s page count.
Report Overview The objective of this report is for SWGSB participants to become familiar with collecting and interpreting economic data and using this information to make objective business decisions on the future direction of their institution. More importantly, we want SWGSB participants to
SW Graduate School of Banking Southern Methodist University P.O. Box 750214  Dallas, TX 75275-0214 (214)768-2991  fax (214) 768-2992 
develop a snapshot of the current economic conditions and how these conditions impact their community bank (or financial institution). From this information, they should then derive a short-run and long-run forecast of the economy, which is then applied to the student’s specific financial institution. In the end, students make recommendations, based on their analysis, to the board of directors to help prepare their bank for the changing economy.
Report Format Students should use the following outline as a guide for their report.
1. Title Page 2. Table of Contents 3. Introduction 4. Macroeconomic Snapshot and Forecasts 5. Economic Conditions Applied 6. Conclusion 7. References
General formatting: standard margins, double spaced, size 12 font (Times New Roman), and include page numbers. **Reports should not exceed 35 pages** If your paper is significantly over this recommendation, you should work to make your report more concise. See the Section below “Important Writing Style Considerations” for more detailed discussion.
1. Title Page The title page includes the report title, student’s name, class number, completion date, as well as the name and location of the financial institution.
2. Table of Contents The table of contents provides the reader with a guide to different sections of the report and includes headings and page numbers.
3. Introduction The introduction serves to entice the reader’s interest and provide the necessary background information. More importantly, the introduction should offer the reader a general outline of the report.
4. Macroeconomic Snapshot and Forecasts The objective of this section is to provide the reader with a general understanding of the present economic conditions. For this section of the report, you will need to collect key macroeconomic data from a variety of different sources. Macroeconomics studies economic activity at the aggregate level – consumption, investment, government spending, taxes, trade (exports and imports), unemployment, inflation, output (growth), interest rates, money supply, and much more. Moreover, a comprehensive macroeconomic snapshot needs to examine the state of Fiscal Policy, Monetary Policy, and Bank Regulatory changes.
SW Graduate School of Banking Southern Methodist University P.O. Box 750214  Dallas, TX 75275-0214 (214)768-2991  fax (214) 768-2992 
Keep the following in mind when writing this section of the report. First, the economic snapshot of data needs to all come from the same period – e.g. all data should be as recent as possible (an apples to apples comparison). Second, the report needs to provide a concise, to the point, snapshot that summarizes the data – avoid large tables and graphs of historical data. Third, the report needs to address current Fiscal and Monetary policies, as well as regulatory reform (i.e. Dodd-Frank, etc.).
You need to provide a short-run (18 months) and a long-run (5 year) forecast for the economy. The quality of your forecast will depend upon the supporting evidence for your research. These forecasts are essential for making recommendations to the board of directors.
**It is important that you do not just write a series of essays on the economy. Always keep in mind that this analysis is to assist you in gaining insight as to the impact the economy has had, or will have, upon your institution. Summarize the impact the economy has, or is having, on your institution.**
5. Economic Conditions Applied In this section, you should describe how the current economic conditions have impacted your financial institution and how the changing economy (based on the short-run and long-run forecasts) will affect their financial institution going forward. In other words, connect the macroeconomic snapshot and forecasts to the bank’s key business drivers, profitability, and risk factors. To accomplish this task, you will want to explore and examine your institutions for the most recent year end data from the Uniform Banking Performance Report in conjunction with the economic data. In summary, the objective is to demonstrate the connection between your economic analysis and your institutions profitability, risk factors, and key business drivers.
In this section it is most critical that you identify the bank’s key business drivers, profitability and risk factors and how the macroeconomic economic outlook is impacting them. You should supplement your macroeconomic economic outlook with state and local conditions to the extent you think there is a significant different outlook from the macroeconomic indicators. You may want to take into consideration the effect of the varying economic conditions across different geographical regions (global, national, state and local) pertaining to the key business drivers of your institution.
As you connect the economic analysis and forecasts to the bank’s key business drivers and risk factors, would you say the economy will have major or minor impact on the financial performance of your bank over the next 18 months to 5 years? Why? What other factors (beyond the economy) might significantly influence your financial institution?
Finally, you should make recommendations to the board of directors to help better prepare the bank to cope with the changing economy. These recommendations should be well founded and supported by your previous research and conclusions.
SW Graduate School of Banking Southern Methodist University P.O. Box 750214  Dallas, TX 75275-0214 (214)768-2991  fax (214) 768-2992 
6. Conclusion The conclusion summarizes the objective and highlights the major findings in the report. In sum, you need to highlight the major takeaways from the report. This can be accomplished by writing clear and concise sentences that are written in a more general tone.
Points of Consideration
Grading Criteria 1. Quality and Quantity of research and integration within the report is critical. 2. Quality of tables, charts, graphs and figures. Be sure the tables are needed and used in the report 3. Macroeconomic Snapshot and Forecasts 4. Economic Conditions Applied to Your Institution 5. Ability to focus on the important material (Do not add fluff to the report) 6. Writing quality (grammar, spelling, etc.) and format (too much or too little white space) 7. Professionalism of the report
Important Writing Style Considerations We realize that it might have been a few years since you wrote a formal research oriented paper. The following section should give you critical guidance on the style of this report. You should carefully read over the following:
 Plagiarism will result in a zero for the assignment. Make sure to always give credit where credit is due.  The report is written to an informed reader, which means that you do not need to fill the report with long definitions.  Acronyms need to be spelled out at least the first time used in the report, e.g. Gross National Product (GDP).  The report length is important. High quality reports will range from 25 to 35 pages, double spaced. It is not possible to complete the assignment in fewer pages, nor is it possible to complete the assignment with little or no research.  The report should include tables, charts and a variety of graphs. But these tables, charts and graphs must be used, or explained in the paper, or you will not receive credit for them. Charts and graphs are not a substitute for writing or just a way to “fill the page!”  Tables, charts and graphs should be stand alone, which means that they need a descriptive title and enough information for the reader to understand the table or graph without reading the report. See the example below.
SW Graduate School of Banking Southern Methodist University P.O. Box 750214  Dallas, TX 75275-0214 (214)768-2991  fax (214) 768-2992 
 Be selective on the tables and figures that are included in the report and make sure to highlight the important findings for the reader.  Keep good records and copies of all the documents, articles and figures used in the report.  Footnote items used to support your claims (whether it is directly quoted or paraphrased). Failure to do so with result in either a grade of zero assigned for plagiarism or at a minimum a lower grade because the grader cannot give credit to sources that are not cited  An excessive use of quotes is frowned upon; the report needs to be your own work, backed by research.  High quality reports will reference 30 or more sources of which some are not Internet sources. You know that thing with the books in it called a library! Just FYI, Wikipedia, ehow,, etc. are not credible sources and will devalue your paper. The quality of the citation is important. References from a variety of sources are graded higher than many citations from one source.
List of Sources The following is a list of sources to which everyone should have access to understand the macroeconomic scene. Be sure to consult the economic websites on the SWGSB student login as well. This list is only a starting point. We expect students to seek other sources. Do not use Wikipedia, Investopedia or Blogs – these types of sources are not dependable.
1. The National Bureau of Economic Research 2. The Bureau of Labor Statistics 3. The Bureau of Economic Analysis 4. The Federal Reserve Board’s Beige Book, 5. The Federal Deposit Insurance Corporation (FDIC) Quarterly Banking Report 6. The Federal Deposit Insurance Corporation (FDIC) Regional Economic Conditions 7. The Federal Reserve Bank of St. Louis Research and Publications 8. International Monetary Fund Data, Publications and Research 9. The Wall Street Journal, Barron’s, Business Week, Forbes, Fortune, Kiplinger Washington Letter, Kiplinger Agricultural Letter and local news papers 10. Time Magazine, Newsweek, U.S. News and World Report 11. The Economist, Financial Times, Financial Post, Business Times
See next page for an Example Figure
SW Graduate School of Banking Southern Methodist University P.O. Box 750214  Dallas, TX 75275-0214 (214)768-2991  fax (214) 768-2992 
Example Figure You should use the following example as a guide. Please notice that the following figure is selfcontained, and is discussed in the text. It is not necessary that your title description be this long, but it should describe what the figure is and what it means without the reader reading having to your paper. Recall, figures are visual images that should enhance the readers understanding of the report.
<<text>> The National Bureau of Economic Research (NBER) maintains a chronology of the United States business cycles. The NBER dates both the peaks and the troughs in economic activity. The classic economic definition for a recession states that a recession is when we experience two consecutive fiscal quarters where real GDP growth declines. However, the NBER defines a recession as a period between a peak and a trough, and an expansion as the period between a trough and a peak. The following graph shows a general business cycle.
<<Text continued…>> This graph shows that generally economic growth has an upward trend, which means that in the long-run the economy is growing. In reality, economic growth does not occur on a linear growth path. Instead, our economy is faced with ups and downs (recessions and expansions) in growth. We would like to point out two important caveats. First, the term cycle can be very misleading because a cycle implies a symmetric pattern between the upward and downward fluctuations in economic growth. The economic data indicate that the upward fluctuations in growth, on average, are much longer than the downward fluctuations. Second, no two business cycles have ever been alike. Some cycles (from peak to peak) have been relatively short, e.g., the 2001 recession, while others have been relatively long, e.g., the Great
Figure 1: The Business Cycle. The long-run economic growth trend is upward sloping. However, the economy experiences fluctuations in the short-run. The highest point in the cycle is the peak followed by a recession to a trough. The bottoming out of the economic growth is followed by a recovery (or expansion) back to another peak. Source: McConnell, Brue, and Flynn. Macroeconomics. Eighteenth Edition. 2009.
SW Graduate School of Banking Southern Methodist University P.O. Box 750214  Dallas, TX 75275-0214 (214)768-2991  fax (214) 768-2992 
Depression. The NBER states that in both recessions and expansions, brief reversals in economic activity may occur. <<text ended>>

forensics investigator for XYZ, Inc

You are the lead forensics investigator for XYZ, Inc. — an industry leading cyber forensic company. You have just been notified that a top 5 health care company (HCC Partners in Life) has hired your company to investigate a potential breach of their medical records system.

The HCC Security Operations Center (SOC) identified some “inconsistencies” in the intrusion detection system (IDS) logs that caused the reliability to be questioned. HCC uses Snort IDS’ running on Linux systems. In addition, the lead HCC database administrator received a strange e-mail from Human Resources (HR), which contained a benefits attachment. When she opened the attachment, the document was blank. She noticed that her system has been acting “strangely” after opening the attachment. She operates a Microsoft Windows XP workstation.

Your team has been tasked with analyzing the HCC network, database server, and any workstations you suspect to determine if there was a breach and any potential patient data leakage. The database server is a Microsoft Windows 2003 Server running Microsoft SQL Server 2008.

If there is any evidence of a breach, HHC has a history of taking these types of incidents to court for prosecution to the full extent of the law.

To what extend the implementation of conservation area objectives depends on the adoption of detailed design guidance and article 4 restrictions


Masters Dissertation Urban and Regional Planning: Case Study Research Section
Research Question: To what extend the implementation of conservation area objectives depends on the adoption of detailed design guidance and article 4 restrictions
Conservation area objectives are to protect the character and appearance of the conservation area. Local Authorities have the duty to formulate policies to protect the character. Local planning authorities have a duty to manage their conservation areas. Local planning authorities take advantage of the following management measures:
• Character Appraisal
• Detailed guidelines on the character of the area
• Article 4 Restrictions
Hampstead Garden Suburb (HGS) has the following
• Character Appraisal (2010)
• Detailed guidelines on the character of the area
• Article 4 Restrictions
Information of the HGS can be found on
I am looking in detail in character area 8

Watling Estate (WE) has the following
• Character Appraisal (2007)
Information on WE
The Watling Estate, Burnt Oak: ‘the raw, red tentacles of that housing octopus, the London County Council’
WE character appraisal statement

• Please familiarise yourself with the materials and I aim to send the result form the survey before 8 o’clock on Sunday
•Case study 1 Hampstead Garden Suburb (HGS) (1500 words each case)
1. Introduction to the Case Study Chapter 3 (This chapter seeks to answer the following questions: to what extend local authorities can achieve their objective to protect or enhance the character of the area by following governmental advice to produce and update their guidance? and what other factors are there to be considered?
2. General Introduction to the case Start with:
• Location, Landscape and Population (very briefly)
• Designation and Measures in place to protect the character of the area
• Origins of Development (very briefly)
• Architectural and Historic Qualities, and their Contribution to Special Interest/Materials and their contribution to the character of WS
Minor Elements Original SPG Guidance
Walls Red clay brick To match existing
Front porches 3 square metres
3metres in height
Windows and doors White painted timber windows /timber doors/ door canopy Symmetric to match existing
Roof lights

3. The Case of HGS(in more detail)
• Policy Responsibilities
-National ,Local, Regional Level
• English Heritage Guidance
• HGS follows it (discuss appeals performance before and after character appraisal + guidance )Use the guidelines to stress how important are minor alterations (Walls, Front porch, Doors and windows, Rooflights, Hardstanding)in HGS
• Detailed Survey (Example) showed that from the 10 properties surveyed 9 has been alerted form their original state,1 at original state but not deteriorating, in 8 out of 9 properties alerted changes are in line with the guidance.

Leader-Member Exchange and the Effect of Deaf Identity on Relationship Quality

Leader-Member Exchange and the Effect of Deaf Identity on Relationship Quality


Leader-Member Exchange and the
Effect of Deaf Identity on Relationship Quality
There have been numerous studies that emphasize the significance of followers, identity theories related to the leadership processes, and the ability of leaders to support and structure their followers’ identity (Collinson, 2006). “Employees’ self-identities, or the ways in which they define themselves relative to others, have implications for the quality of leader and follower relationships at work” (Jackson & Johnson, 2012, p. 488). This researcher believes, like others, that the followers’ self-identity relates to the predication of their relationship with leaders and, eventually, to their work performance (Chang & Johnson, 2010; Lord, Brown, & Freidberg, 1999; Schyns & Day, 2010; Sluss & Ashforth, 2007; Uhl-Bien, 2006). This study exemplifies an initial empirical examination of this impression and seeks to advance leadership theory by addressing the value of a strong Deaf self-identity and its effect on the leader-follower relationship and exploring the need for leaders to have a deeper understanding of Deaf culture, language, and the complex ways Deaf followers interact with leaders. The research question being addressed by this quantitative study is, to what extent does Deaf identity predict the leader-follower relationship? It is hypothesized that the degree of Deaf identity predicts the quality of the leader-follower relationship. Relevant topics related to Deaf identity and the leader-follower relationship will be presented in this chapter (i.e., Leader-Member Exchange (LMX, Social Identity Theory, audism, dysconscious audism, deaf culture, American Sign Language (ASL)).

should try and use references that are no older than 2005. Its not required but they expect them to be current (within last 5-6 years).

Sexual Harrassment Law Policy Inacuracy

Below is an example of a Sexual Harassment Complaint Policy section of an HR manual. Please perform the following actions:

1. Write a detailed description of the inaccuracies/problems/missing elements in the policy.
(this includes identifying the elements of the law(s) that apply)

XYZ is committed to maintaining a working environment which is free of sexual harassment. Sexual harassment of employees, volunteers and clients will not be tolerated and may be grounds for disciplinary action and termination. Sexual harassment includes any unwelcome sexual advances, demand, behavior, whether visual, verbal, or physical that affects job benefits, interferes unreasonably with an employee’s work performance, or creates an intimidating, hostile, or offensive work environment.

If an employee is being sexually harassed by a supervisor, co-worker, or third party, the employee should contact a supervisor and make a statement, verbally or in writing, describing the conduct alleged to be sexual harassment.

The supervisor receiving the complaint should thoroughly investigate the matter along with the Executive Director, and as soon as is reasonably possible respond to the employee’s complaint. In determining the appropriate level of action, the Executive Director and/or the Personnel Committee shall take into account the severity and pervasiveness of the conduct

Assignment 1

write a paper of no less than 300 words that discusses the types of agency relationships shown in the videos and explains how these people formed their principal-agency relationships. PLEASE WATCH VIDEOS:

Assignment 2

Find online an article discussing a breach of a fiduciary relationship and the negative outcome of this breach in either the banking, real estate or travel industries. Write a paper on a time in your life when you were involved in a principal-agent relationship similar to the article you found. Compare your experience to the article. How were the breaches similar? How were they different? Using what you’ve learned in this course, how would you handle that personal experience now? 1.5 pages